Questions
Do I need a referral from my doctor?
In Illinois, you can start without a referral. Your plan may still ask for one. If you are not sure, call or message us and we will check with you.
Does my insurance cover this?
We work with many PPO plans and with Medicaid. Before your first visit we check your benefits and call you to explain what we find. Your plan has the final say.
What if I pay myself?
We give you a written estimate before your first visit. We also keep a few reduced-fee spots: ask us.
How long is a visit and who sees me?
The first visit takes about an hour. A licensed physical therapist sees you alone, with the door closed. It is the same therapist at every visit.
How many visits will I need?
It depends on what we find in the exam, on your goals and on how your body responds. We talk it through at the first visit and review it at every visit.
What do I wear and bring?
Comfortable clothes you can move in. Bring your insurance card and an ID. If you have a report from your doctor or midwife, bring it, but you do not need one.
Will it hurt?
We work within what you can tolerate. You can ask us to stop or change something at any moment.
Do you do video visits?
Some follow-up visits can be by video if you live in Illinois, where we are licensed. The first visit is in person.
Can I bring my baby?
Yes. If your baby needs to eat, sleep or be held, we pause. Choose a time that works for both of you.
Is there an internal exam?
Only if you agree and it helps your plan of care. We explain what it is and what it is for first, and you decide. You can say no or ask us to stop at any moment. Much of the work is with clothes on, with breathing and with movement.
Still have a question?
Message us on WhatsApp or call.